We recommend booking 2–4 weeks in advance, especially for weekends and peak seasons. Last-minute bookings may be available depending on inventory.

1. Request a Quote
   
   • Call us or provide details about your event, including date, location, and items.
2. Receive Your Rental Agreement/Submit Photo ID
   
   • Sign the agreement
   • Attached a copy of a valid government-issued photo ID
3. Invoice & Deposit
   
   • You will be sent an official invoice
   • A 50% non-refundable deposit is required to reserve your date
   • The remaining balance is due 72 hours before delivery

We currently serve NYC and surrounding areas. Delivery fees are based on distance, time, and staffing requirements.

To secure your event date:

• The remaining balance is due 48 hours before delivery
• A 50% non-refundable deposit is required

Our professional team will:

• Contact you 1 hour prior to arrival via call or text
• Deliver your rental items at the scheduled time
• Provide setup services upon request (additional fee)
• Return at the scheduled pickup time

For pickup, we ask that all items be placed in a safe, easily accessible location.
If breakdown is needed, we are happy to provide professional breakdown services for an additional fee.

We offer professional labor and event support services as optional add-ons.

• Setup & Breakdown: $75 per hour, per staff member
• On-Site Attendant: $50–$75 per hour, per staff member

Final labor rates are based on:

• Event size and scope
• Venue access and complexity
• Duration of service
• Number of staff required

All labor fees are itemized in your custom quote and final invoice.

• Deposits are non-refundable
• Cancellations within 72 hours of delivery may be charged the full balance
• Date changes are subject to availability

• The renter is responsible for all rental items during the rental period, including any items that are:

  • Lost
  • Stolen
  • Broken
  • Stained

  Replacement or repair fees will apply.

• All rental prices are based on a one-day rental period unless otherwise specified

A minimum purchase of $150 is required.

Yes, changes can be made on availability and you should let us know 1 week in advance.

Event locations that require equipment to be carried up or down stairs, hills, long distances, or without elevator access may be subject to an additional labor surcharge.

These conditions increase setup time and staffing requirements and will be clearly reflected in your quote and final invoice.

At this time, all rentals are delivery only to ensure quality control and safe handling.

Clients are responsible for all items from delivery to pickup. Replacement or cleaning fees may apply.

Yes. All items are cleaned and inspected before and after every event.

We accept the following payment methods:

• Credit & Debit Cards (all deposits are collected by card)
• Cash (final balance only, if approved)

All payments are documented and reflected on your official invoice.